Refund Policy
Last Updated: June 18, 2026
At Orange Daisy FL, we are committed to providing high-quality consulting services, educational resources, journals, workbooks, and publications. Please review our refund policy carefully before making a purchase or booking a service.
Digital Products
Due to the immediate access and downloadable nature of digital products, all sales of digital products are final.
This includes, but is not limited to:
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Digital journals
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Companion workbooks
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Educational resources
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Downloadable guides
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Digital publications
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Printable materials
Once a digital product has been purchased or accessed, no refunds, exchanges, or cancellations will be issued.
Physical Products
Printed books and publications are sold through third-party retailers, including Amazon Kindle Direct Publishing and Amazon Marketplace.
Any issues regarding shipping, printing defects, returns, refunds, or exchanges for printed books must be addressed directly through the retailer from which the purchase was made and are subject to that retailer's policies.
Consultation Services
Consulting services include, but are not limited to:
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Survey Design
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Data Analysis
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Data Summary & Visualization
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Program Evaluation
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Management & Organizational Capacity Services
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Strategic Planning Support
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Impact Storytelling
Payments for completed consultations, delivered reports, completed analyses, customized recommendations, or project work are non-refundable.
Because consulting services involve professional expertise, time, preparation, and customized deliverables, refunds cannot be issued once services have been performed.
Exceptions
Clients may reschedule a consultation by providing at least 24 hours' notice before the scheduled appointment.
If a client cancels with less than 24 hours' notice or fails to attend a scheduled appointment without notice, the consultation fee may be forfeited and no refund will be issued.
Orange Daisy FL may approve a one-time rescheduling request at its sole discretion.
Appointment Cancellations & Rescheduling
Refunds may be considered only in cases involving:
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Duplicate payments
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Billing errors
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Technical issues that prevent delivery of a purchased digital product
Any exception requests will be reviewed at the sole discretion of Orange Daisy FL.
Appointment Cancellations & Rescheduling
For questions regarding this Refund Policy, please contact:
Orange Daisy FL
Email: vanessa@orangedaisyfl.com
Website: orangedaisyfl.com